Please read our terms, conditions, policies and legal notices carefully. Your booking of educational services at Capital Concept London Ltd. – whether direct or through our partner company – is conditional on you reading, agreeing with and accepting these terms.
You agree to use this website only for lawful purposes and in a manner which does not infringe the rights or restrict, or inhibit the use of the site by any third party.
Any communication or material that you transmit to, or post on, any public area of the site including any data, questions, comments, suggestions or the like is, and will be treated as, non-confidential and non-proprietary information.
This website is maintained for your personal use and viewing.
Although care has been taken in preparing the information contained on this site, we do not guarantee its accuracy, and Capital Concept London Ltd. is not responsible for any errors or omissions or for any loss or damage suffered by users of any of the information published on these pages.
If you believe any content on these pages to be inaccurate or out of date, please contact us at email@example.com
All information on this site is provided ‘as is’, with no guarantee of completeness, accuracy or timeliness or of the results obtained from the use of this information, and without warranty of any kind whether express or implied, including but not limited to the implied warranties of satisfactory quality, fitness for a particular purpose, non-infringement, compatibility, security and accuracy.
Owing to the nature of the internet, we cannot and do not warrant that the functions contained in the site material will be uninterrupted or error free, that defects will be corrected, or that this site or the server that makes it available are free of viruses or represent the full functionality, accuracy, reliability of the materials. We exclude all liability, to the fullest extent permitted by law, in respect of any loss or damage resulting or arising from any non-availability or use of this site or of any other website linked to it, or from reliance on the contents of this site or any material accessed through it.
Linking to our website
You do not need to ask permission to link directly to pages of the website at www.capitalconcept.london provided the link is not used in a misleading or defamatory context.
Links from our website
We link to other sites from our own website. Although we look at all sites carefully to assess the quality and reliability of content, we are not responsible for them. Linking should not be taken as endorsement of any kind. Although we try to keep these up to date we cannot guarantee that these links will work all the time, and we have no control over the availability of linked pages
Please read it carefully, as by using our services, you will be deemed to have read and accepted its terms.
Informing us of changes
It is important that the personal data we hold about you is accurate and current. Please keep us informed if your personal data or that of your child changes during your relationship with us.
The Data We Collect About You
Personal data, or personal information, means any information about an individual from which that person can be identified. It does not include data where the identity has been removed (anonymous data).
We may process your data in order to enter into-and perform a contract with you, or based on our legitimate interest of fraud prevention, safety and security; error detection and rectification;
We collect information about you and/or your child when you interact with us and our website to make an enquiry or book our consultancy services, we process your booking and manage your account throughout this process in order to provide the requested services.
We collect information about you when you contact us, sign up for our newsletters, make an enquiry, send us a message or an e-mail, book a service we offer, contact us through your representative or our partner companies, attend an event or when we engage you in services. Information is also collected when you submit an enquiry either through our website (capitalconcept.london), directly by email, through messengers, apps or if we meet you at an event. Information is also collected when you contact us through your agent, representative or a partner company.
Data We Gather
We may collect, use, store and transfer different kinds of personal data about you:
- Your name, your child’s name, username, title, your/your child’s gender, your age/date of birth and / or your child’s age/date of birth together with any relevant medical information required for us to perform a service (only where necessary);
- Home address, email address and phone numbers;
- Payment and delivery details, billing address, and credit card or other bank details, where you make purchases from us (where relevant);
- Browser or device you use to access our website, time zone setting and location, browser plug-in types and versions, operating system and platform, and other technology on the devices you use to access our platform;
- Marketing and Communications information which includes your preferences in receiving marketing from us and our third parties and your communication preferences.We will never share your information for marketing purposes with companies outside Capital Concept London.
- Information from our partners – we gather information from our trusted partners with confirmation that they have legal grounds to share that information with us. This is either information you have provided them directly with or that they have gathered about you on other legal grounds.
- We also collect, use and share Aggregated Data such as statistical or demographic data for any purpose. Aggregated Data could be derived from your personal data but is not considered personal data in law as this data will not directly or indirectly reveal your identity.
If you fail to provide personal data
Where we need to collect personal data by law, or under the terms of a contract we have with you, and you fail to provide that data when requested, we may not be able to provide you with our services, perform the contract we have or are trying to enter into with you. In this case, we may have to cancel the provision of a service you have with us, but we will notify you if this is the case at the time.
How is your personal data collected?
We use different methods to collect data from and about you including through
- Direct interactions: you may give us your identity, contact and financial information by filling in forms or by corresponding with us by post, phone, email or otherwise. This includes personal data you provide when you: (a) apply for our educational services; (b) create an account with us; (c) request marketing to be sent to you; (d) give us feedback or contact us.
- Automated technologies or interactions. As you interact with our web site, we will automatically collect technical data about your equipment, browsing actions and patterns. We collect this personal data by using cookies, server logs and other similar technologies.
How We Use Your Personal Data
We will only use your personal data when the law allows us to. Most commonly, we will use your personal data in the following circumstances:
- Where we need to perform the contract we are about to enter into or have entered into with you.
- Where it is necessary for our legitimate interests (or those of a third party) and your interests and fundamental rights do not override those interests.
- Where we need to comply with a legal or regulatory obligation.
With your permission we will occasionally contact you with offers on our products and services we think may be of interest to you.
If you have consented to receive marketing, you can opt-out at any time. If you no longer wish to be contacted for marketing purposes you can do so through the unsubscribe link on our emails, or by emailing firstname.lastname@example.org.
Where you do opt-out of communications from us, we will retain your information to ensure we do not contact you in the future, while still maintaining your record.
Who Else Can Access Your Personal Data
We do not share your Personal Data with strangers. Personal Data about you is in some cases provided to our trusted partners in order to either make providing the service to you possible or to enhance your customer experience.
We only work with Processing partners who are able to ensure adequate level of protection to your Personal Data. We disclose your Personal Data to third parties or public officials when we are legally obliged to do so. We might disclose your Personal Data to third parties if you have consented to it or if there are other legal grounds for it.
Change of purpose
We will only use your personal data for the purposes for which we collected it, unless we reasonably consider that we need to use it for another reason and that reason is compatible with the original purpose. If you wish to get an explanation as to how the processing for the new purpose is compatible with the original purpose, please contact us.
If we need to use your personal data for an unrelated purpose, we will notify you and we will explain the legal basis which allows us to do so.
Please note that we may process your personal data without your knowledge or consent, in compliance with the above rules, where this is required or permitted by law.
Disclosures of your personal data
We may share your personal data with the third parties for reporting, safeguarding and quality control and referrals.
We require all third parties to respect the security of your personal data and to treat it in accordance with the law. We do not allow our third-party service providers to use your personal data for their own purposes and only permit them to process your personal data for specified purposes and in accordance with our instructions.
Transferring Information Outside The EU
Countries outside of the European Economic Area (EEA) do not always offer the same levels of protection to personal data, so European law has forbidden transfers of personal data outside of the EEA unless the transfer meets certain criteria.
If we transfer your personal data out of the EEA, we ensure a similar degree of protection is afforded to it by ensuring at least one of the following safeguards is implemented:
- We only transfer your personal data to countries that have been deemed to provide an adequate level of protection for personal data by the European Commission.
- Where we use certain service providers, we may use specific contracts approved by the European Commission which give personal data the same protection it has in Europe.
- Where we use providers based in the US, we may transfer data to them if they are part of the Privacy Shield which requires them to provide similar protection to personal data shared between Europe and the US.
We may transfer the personal information we collect about you to the following countries outside the EU in order to perform our contract with you:
To ensure that your personal information does receive an adequate level of protection, we have put in place appropriate measures to ensure that your personal information is treated by those third parties in a way that is consistent with and which respects the EU and UK laws on data protection.
We have put in place appropriate security measures to prevent your personal data from being accidentally lost, used or accessed in an unauthorised way, altered or disclosed. In addition, we limit access to your personal data to those employees, agents, contractors and other third parties who have a business need to know. They will only process your personal data on our instructions and they are subject to a duty of confidentiality.
We have put in place procedures to deal with any suspected personal data breach and will notify you and any applicable regulator of a breach where we are legally required to do so.
How long will you use my personal data for?
We will only retain your personal information for as long as is necessary either to fulfill the purposes we collected it for or for the purposes of satisfying any legal, accounting, or reporting requirements. To determine the appropriate retention period for personal data, we consider the amount, nature, and sensitivity of the personal data, the potential risk of harm from unauthorised use or disclosure of your personal data, the purposes for which we process your personal data and whether we can achieve those purposes through other means, and any applicable legal requirements. After this period we will use our best endeavours to securely destroy your personal information.
In some circumstances we may anonymise your personal information so that it can no longer be associated with you, in which case we may use such information without further notice to you.
Your Legal Rights
Under certain circumstances, you have the following rights under data protection laws in relation to your personal data:
- Right to information – meaning you have to right to know whether your Personal Data is being processed; what data is gathered, from where it is obtained and why and by whom it is processed.
- Right to access your persona; information – meaning you have the right to access the data collected from/about you.This enables you to receive a copy of the personal data we hold about you.
- Right to rectification – meaning you have the right to request rectification or erasure of your Personal Data that is inaccurate or incomplete.
- Right to erasure – meaning in certain circumstances you can request for your Personal Data to be erased from our records.
- Right to restrict processing – meaning where certain conditions apply, you have the right to restrict the Processing of your Personal Data.
- Right to object to processing – meaning in certain cases you have the right to object to Processing of your Personal Data, for example in the case of direct marketing.
- Right to object to automated Processing – meaning you have the right to object to automated Processing, including profiling; and not to be subject to a decision based solely on automated Processing. This right you can exercise whenever there is an outcome of the profiling that produces legal effects concerning or significantly affecting you.
- Right to data portability – you have the right to obtain your Personal Data in a machine-readable format or if it is feasible, as a direct transfer from one Processor to another.
- Right to lodge a complaint – in the event that we refuse your request under the Rights of Access, we will provide you with a reason as to why. If you are not satisfied with the way your request has been handled please contact us.
- Right for the help of supervisory authority – meaning you have the right for the help of a supervisory authority and the right for other legal remedies such as claiming damages.
- Right to withdraw consent – you have the right to withdraw any given consent for Processing of your Personal Data.
Access to your information and correction
You have the right to request a copy of the information we hold about you. If you would like a copy of some or all of your personal information, please email email@example.com
You will not have to pay a fee to access your personal data (or to exercise any of the other rights). However, we may charge a reasonable fee if your request is clearly unfounded, repetitive or excessive. Alternatively, we may refuse to comply with your request in these circumstances.
We may need to request specific information from you to help us confirm your identity and ensure your right to access your personal data (or to exercise any of your other rights). This is a security measure to ensure that personal data is not disclosed to any person who has no right to receive it. We may also contact you to ask you for further information in relation to your request to speed up our response.
We try to respond to all legitimate requests within one month. Occasionally it may take us longer than a month if your request is particularly complex or you have made a number of requests. In this case, we will notify you and keep you updated.
Changes To This Policy
From time to time we may make changes to this privacy statement. Any changes will be posted on this website so you are always aware of what information we collect, how we use it, and under what circumstances, if any, we disclose it. If at any time we decide to use personal data in a manner significantly different from that stated in this privacy statement, or otherwise disclosed to you at the time it was collected, we will notify you by email, and you will have a choice as to whether or not we use your information in the new manner.
Links to Other Websites
E-mail messages, other messages and any files transmitted with them are strictly confidential and intended solely for the use of the individual or entity to whom they are addressed.
If you are not the named addressee of an e-mail you should not disseminate, distribute or copy it. Please notify the sender immediately by e-mail if you have received an e-mail by mistake and delete it from your system. Please note that any views or opinions presented in e-mails are solely those of the author and do not necessarily represent those of the organisation. Finally, the recipient should check this e-mail and any attachments for the presence of viruses. We accept no liability for any damage caused by any virus transmitted by this e-mail.
Cookies and how you use this website
Cookies are small text files that are placed on your computer by websites that you visit. We sometimes place cookies on your device (for example your iPad or laptop). Most websites do this too. Cookies are widely used in order to make websites work, or work more efficiently, as well as to provide information to the owners of the site.
Cookies helps us analyse data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.
Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us. You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.
There is more information about how to delete or stop using cookies on www.AboutCookies.org.
Other people’s cookies
We use videos from YouTube and feeds from other websites such as Facebook, and Twitter. These websites place cookies on your device when watching or viewing these pages.
Below are links to their cookie policies:
Turning off cookies
You can stop cookies being downloaded onto your computer or other device by selecting the appropriate settings on your browser. If you do this you may not be able to use the full functionality of this website.
There is more information about how to delete or stop using cookies on www.AboutCookies.org.
Further guidance on the use of personal information can be found at www.ico.org.uk.
Contact And Complaints
Our full details are: Capital Concept London Ltd., 71-75 Shelton Street, Covent Garden, London WC2H 9JQ
Email address: firstname.lastname@example.org
Tel No: +44(0)7754434869
You have the right to make a complaint at any time to the Information Commissioner’s Office, the UK supervisory authority for data protection issues (www.ico.org.uk), or another Data Protection Authority that may be competent in your case. We would, however, appreciate the chance to deal with your concerns before you approach the ICO so please contact us in the first instance.